Askona — AI leadership and enterprise architecture
$680M-revenue retailer · 20+ teams · 40+ services · 15M customers
Event-driven architecture, AI in production, and team enablement—with a multi-party integration layer so independently owned teams and services stay aligned on shared contracts; integration seams are explicit, not ad hoc.
- • Context: 15M customers, a $680M-revenue retailer, 20+ distributed teams, 40+ services; heterogeneous landscape and many system owners.
- • Action: enterprise architecture + hands-on AI leadership; event-driven integration (Kafka/RabbitMQ/API) as the backbone between teams and services; AI bot over data lake (NL -> SQL), personally designed and trained next best offer ML model, order lifecycle timestamp tracker, AI-assisted coding in practical microservices, and dozens of training sessions for 100-200 participants each.
- • Result: faster release cadence and time-to-market, higher reliability, lower cross-team friction, better bottleneck visibility; more predictable seams between parts of the landscape (fewer manual one-off alignments per change). AI became the primary operating pattern across all levels.